10% OFF Costume&Wig, Code"CLAN"
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FAQ

FAQ


Q1: Can you bring personalized or customized items?


We provide personalized or customized order products. You can request personalized or custom items. Please provide product name or link or picture. Or submit a commission inquiry here.

Answer: What do you need to do.
Specify the name of the role and its source. Send us some detailed pictures of the character (both front and back) to our email (cosplayclans@gmail.com). If the picture is not detailed, we may not be able to complete it. After sending a custom request, you will see a reply in the email. Check the email for updates from the seller regarding the progress of the product.

B. What do we do.
If we can create a product, we can post a private custom link for you. We will notify you via email that you can purchase your order. You can add items directly to the shopping cart. In this way, selling is convenient to have transaction records, and you have a safe and reliable way to pay for goods.


Q2: How to place an order?


Please check it.


Question 3: How to pay?


Please check it.


Question 4: Why do I need to pay additional tariffs for the items?



In some cases, certain countries may charge tariffs on goods purchased from other countries. Please note that because of your understanding, the buyer is responsible for the customs duties of his country.



Q5: Do you have actual pictures of products?



We try to provide actual pictures of all products, but for some products, we cannot provide them. Rest assured, our tailors are experienced in cosplay costume design and tailoring. If you are still unsure, please review our comments here.



Question 6: Which currency do you use?



The default currency on our website is US dollars. If you want to view other currencies, click the upper right corner to select the store ’s currency, and the store will automatically update to display the currency associated with your payment processor.